Term of Sale

TERM OF SALE

Thank you for your interest in our products. These are our terms of sale for all products purchased directly from us at ASTITCHWORKS CONCEPTS and via astitch-works.com. If you do not agree to these terms, do not purchase patterns from astitch-works.com.

1. ASTITCHWORKS Products

Products available on astitch-works.com are downloadable jpg created by ASTITCHWORKS CONCEPTS and Partner Brands. All products available on astitch-works.com are for sale only. Details about each product by ASTITCHWORKS are including necessary materials, available sizes, recommended fabric, etc.

2. Partner Brand Products

Astitch-works.com offers Partner Brands the chance to showcase and sell their products through own site page. Partner Brands sell their products under their own terms, which may be distinctly different from ours. Please make sure you review the applicable terms before each sale, and make sure you are aware of whom you’re buying from. Some Partner Brand products may be hosted outside of astitch-works.com. We are not responsible for these sites and you enter any third party site at your own risk. If you buy products outside of astitch-works.com, our terms of sale do not apply and we are not responsible for these transactions.

If you buy products from a Partner Brand on astitch-works.com, please be aware that ASTITCHWORKS CONCEPTS is not responsible for the products or any content. If you have any questions on the products or any issues, please contact our Partner Brands directly. The relevant contact information will be listed on the astitch-works.com profile of the Partner Brand, on the Partner Brand products or the Partner Brand issues.

3. Prices, Availability, Content Modification

We list all prices in Singapore Dollars. All our prices are subject to change without notice. Unfortunately, we cannot guarantee availability of all products. All offers, including coupons or discounts are subject to change and may only be available for a limited time. We may modify or discontinue any products at any time without prior notice.

4. Refunds and Returns

We apologies if we had sent you a defective/ incorrect item. And also if your products do not receive or is otherwise broken, please contact us immediately, but no later than seven (7) business days (Tuesday to Saturday from 11 am to 5 pm). Returns will only be done for item(s) with its tag intact, unworn, unwashed, unaltered and purchased directly from us. All products return must include the original packing in its original condition and undamaged, with any labels on it. Requests for exchanges or refund for any said are issued at our sole discretion.

When reporting a problem with your purchase, please provide specific details, including:

• email address and astitch-works.com username associated with the purchase
• exact name of the products in question
• date of purchase
• complete and detailed description of what is unsatisfactory, or why you would like a refund for the products
• screenshot of any error message
• support with issue related

5. Rights of Use

If you purchased patterns, your rights depend on the type of pattern used. We consider all ASTITCHWORKS CONCEPTS created patterns "Open Source". This means we allow you to create garments based on the pattern for personal or commercial use. Please credit ASTITCHWORKS when you do so. You may not allow re-sell the original pattern, regardless of the platform, and we will strictly enforce this policy. Be creative, use our patterns as inspiration for your projects, and do as you wish with the clothes you create from our patterns, but do not resell or otherwise distribute our patterns. Patterns produced by ASTITCHWORKS CONCEPTS and from ASTITCHWORKS Sewing Handbook and ASTITCHWORKS Sewing Modern book (including eBook) publications are not open source.

The use of ASTITCHWORKS patterns, ASTITCHWORKS book patterns or patterns available through Partner Brands is restricted. You may not use these patterns for commercial production, sell garments sewn from these patterns, or sell or give away the patterns.

6. Payment & Security

MasterCard, Ibanking transfer and Discover are the only accepted forms of payment. All of our online transactions occur over 256-bit encryption, SSL connections to ensure the highest security. For more information about this, please view this FAQ entry. Unfortunately, no data transmission over the Internet is 100% secure. If you purchase any products using a credit card, you accept all risks associated with this transaction, including the risk that your credit card number or other information could be intercepted in transit. ASTITCHWORKS CONCEPTS is not responsible or liable for any charges made on your credit card as a result of interception or any other misuse of your credit card.

7. Entire Agreement, Jurisdiction

These Terms of Sale constitute the entire agreement between ASTITCHWORKS CONCEPTS and you with respect to sale of products on our site, and supersede any previous oral or written agreement between us with respect to the sale on the site. This Terms Sale shall be construed in accordance with the laws of Singapore, without regard to the conflicts of law provisions thereof.

Strictly unauthorized dissemination, distribution, copying or reliance on this terms and conditions contract is prohibited and may attract criminal penalties. Astitchworks Copyright 2015

Shipping & Returns

SHIPPING AND RETURNS

Local Orders

Astitchworks customers have the option to select one of the following delivery options:

1. Normal Delivery (either by Post or Courier)

Astitchworks will charge SGD $25.00 if your order amount less than $100.00 and no charge if the order amount is above $100.00. This amount will automatically be added to your order total upon checkout. Your order will reach you within 7 working days (excluding Weekends & Singapore Public Holidays) from the day it is shipped out.

Please take note: This delivery charge are not for any equipment such as sewing machine and furniture.

2. Speed Delivery (either by Post or Courier)

Speed Delivery will be reach you within one or two days (excluding Weekends & Singapore Public Holidays) is charged by Astitchworks at SGD $38.00 for each order. You may track your parcels on Astitchworks hotline +65 9185726 with the tracking number that is issued to you in your delivery confirmation email.

Please take note: This delivery charge are not for any equipment such as sewing machine and furniture.

International Orders

Astitchworks apologies as we currently do not cater to international orders. All orders on Astitchworks online are based in Singapore only.

RETURNS & EXCHANGES

Our mission is to maximize your satisfaction while shopping at Astitchworks online. Please contact us at sales@astitch-works.com should you require any assistance.

Exchange Policy

Our Exchange Policy applies for all products in the unlikely occurrence of the following:

• Defective Item(s) Received
• Incorrect Item(s) Received

Defective Item(s) Received

If you have received a defected item, please drop us an email at sales@astitch-works.com within 3 days from the date that you received or the receipt of your parcel, and we will confirm the exchange details. We offer a one-to-one exchange for all defective items, subject to the availability of the item.

Incorrect Item(s) Received

If you have received an incorrect item, please drop us an email at sales@astitch-works.com within 3 days from the date that you received or the receipt of your parcel, and we will confirm the exchange details.

All returned items should be in new and unused condition and are to be returned in their original packaging, inclusive of all product parts and features, if any.

Strictly No Cash Refunds

Astitchworks seek your understanding that we do not offer cash refunds on all orders that have been sold, delivered or cancelled.

Strictly unauthorized dissemination, distribution, copying or reliance on this terms and conditions contract is prohibited and may attract criminal penalties. Astitchworks Copyright 2015

Apparel Standard Size Chart

MEASUREMENT CHART

Ensure that you have the correct measurement according to sample showed on the right side to fit measuring of your bodice. There are several methods on how to approach the measuring, so we have devised one which works for us. Since human body is such a complex form, and we do come in many sizes and shapes, fashion industry, with the introduction of the mass-production, has instituted industrial sizing chart.

Another important thing we would like to point out is the adjustment of taken measurements in terms of adding ease. Adding the correct amount of ease is also a key factor in terms of fit, so make sure you are familiar with the ease amounts before your approach your pattern construction.

All conversions are approximate. Fits may vary by style or personal preference, sizes may vary by Astitchworks.

Standard Women Chart (cm)

Standard Men Chart (cm)

 Standard Kid Chart (cm)

Strictly unauthorized dissemination, distribution, copying or reliance on this terms and conditions contract is prohibited and may attract criminal penalties. Astitchworks Copyright 2015